Privacy Policy.

Your privacy is important to us. This policy outlines how we handle your data.

This privacy policy ("Policy") describes how Bloqs Co., Ltd. ("Bloqs", "we", "us" or "our") collects, protects and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may provide through the Bloqs website (getbloqs.com) or in the course of purchasing any Bloqs products (collectively, "Website"). The Policy also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of personal information

We receive and store any information you knowingly provide to us when you make a purchase through the Website. Currently this is limited to your email address, which is required for you to be able to login to the Website and access any purchased Bloqs products.

Collection of non-personal information

When you visit the Website our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics.

Purchases

All purchases made through the Website are processed by a third party payment processor, Paddle (paddle.com). Paddle may ask you for personal and/or non-personal information, such as your name, address, email address, credit card information, or other Personal Information. Paddle has a privacy policy (paddle.com/legal-buyers/) that describes their collection and use of personal information. Bloqs does not control Paddle or its collection or use of information. Any questions or concerns about Paddle’s practices should be directed to Paddle.

Refund Policy

At Bloqs, we want to ensure you are satisfied with your purchase. All of our products are digital and delivered instantly after purchase. As such, all sales are final and we do not offer refunds under normal circumstances.

However, if you experience a technical issue or are unable to access your purchased content, please contact us at getbloqs@gmail.com within 14 days of purchase. We will review your request and may issue a refund at our discretion.

All payments are securely processed via Paddle, our third-party payment provider. If you have concerns about charges or payment issues, you may also contact Paddle directly at https://paddle.com/support.

Contacting us

If you have any questions about this Policy, please contact us by email at getbloqs@gmail.com.